Airline Customer Service Agent

04:05 Unknown 174 Comments

      Airline Customer Service Agent



Airline customer service agents are responsible for making sure that passengers and their luggage safely board the right aircraft at the right time. In this role, you will often be the first person that passengers meet as they start their journey, so you need to give them a warm welcome and a positive experience.
If you like working in a lively, fast-paced environment, and you enjoy meeting people from different countries and cultures, this job could be perfect for you. You need to have excellent customer service skills to greet, help and reassure passengers, some of whom may be anxious or upset.
Airlines set their own entry requirements and many employers ask for GCSEs or equivalent qualifications. Customer service experience and basic computer skills will also be useful.

Work activities
Airline customer service agents are sometimes known as passenger service agents or check-in assistants. In this role, you would usually work for an airline, or for a ground services agent on behalf of an airline.
Your daily tasks will usually include:
  • dealing with passenger enquiries about flight departures and arrivals
  • checking passengers in giving seat numbers
  • providing boarding passes and luggage labels
  • telling passengers about luggage restrictions
  • weighing baggage and collecting any excess weight charges
  • taking care of people with special needs, and unaccompanied children
  • calming and reassuring nervous passengers
You may sometimes help passengers through immigration and customs, or escort passengers who have night flight connections. You could also specialise in different areas of airport work, such as computer control.



Working hours and conditions

Airports usually operate 24 hours a day, so you would normally work on a shift system which may include evenings, weekends and bank holidays.
You would mainly work at a check-in desk, and your employer would provide you with a uniform.

Training and development

Once you start work, your initial training programme will usually last from four to eight weeks. It will cover:
  • basic procedures
  • knowledge of the airport
  • security training
  • emergency and evacuation procedures
  • using the public address system
  • manual handling
This may be followed by further training, which would include working alongside and observing existing staff. Your employer may also ask you to complete a first aid certificate.

Skills, interests and qualities

To become an airline customer service agent, you will need:
  • excellent customer service skills
  • strong written and spoken communication skills
  • a polite and professional approach
  • the ability to solve problems
  • the ability to deal tactfully with upset or angry passengers
  • computer skills
  • the ability to work well in a team


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174 comments:

  1. Hi every one , I am Vivek Kapoor , I got Interview preparation module but I didn't got fee receipt and CD. This book is really help full to both candidates who belongs to airlines field as well as who didn't belongs to airlines field. I have read this book step by step it help me a lot I have learn many things from this book.
    Thank u

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  2. I'm very happy with ur concern to people especially fr students that ur supporting by giving opportunities to work in ur airlines as further designation according to our qualifications ...thank u .

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  3. "mindblowing services guys"... i Respect your services.. i am also getting a chance to work with TFS as a CSA.
    Shibani air helped me when I was in need and also get a lot of knowledge from the training Module and audio Video CD.
    .really love your services guys..
    thanks shibani air..thank you Aditya sir.....

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  4. nice book i got from this company today and cd... now i can make my future bright.. thanks shibani air for supporting me

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  5. mujhe v aaj mila h ek CD aur ek magazine mili h jisme bht hi khubsurat tarike se airline k are me bataya gya h.. jbse mujhe book mila hmain usi ko padh rha hu ,, its really a awesome book.. i get.. thanks alot aditya sir..for help me

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  6. This comment has been removed by the author.

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  7. Super knowledge and really amazing way to provide the knowledge about the airlines... Mind blowing !!!!!!!!!!!!!!!!!!!!

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  8. Yes !!!! Sneha its really amazing way... I like their services,, thanks guys for supporting us..

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  9. I have not done any Courses with aviation Field ... But Going through this website and the Training Book.. its giving a lot knowledge regarding airlines and its processing and all the parts step by step.... really awesome.. !!!!!!!!!!!

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  10. "I really liked their services, trust me Shibani Air support is the best for the people who are seeking an opportunity into Aviation and hospitality industry."

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  11. Yes Guys, i am also feeling very good for your good response regarding this company.. i was afraid because there are a lot of fake company cheating the innocent people... but i got all the confirmation from the company as well as from you guys... thanks a lot Shibani Air and all of you friends.. thanks

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  12. Nice Services guys.. thanks for giving me such opportunity ... Me and Divya both are so so excited about the airlines job.. we are such a good friend since childhood.. working with airlines it was our dream and its going to be true.. thanks a lot Aditya Sir for supporting us... God helps you and your company.. thanks

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  13. I will not say any word just One word..." RESPECT YOUR SERVICES AND THE WAY OF YOUR KNOWLEDGE PROVIDING" !!!!!!!!!!!!!!!!!!!!!!!... Thanks

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  14. I like this company so much because of their good services.. thanks shibani air.. thank you so much for giving me this opportunity.

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  15. i am so happy that i am getting a chance to show off my ability and also i can full fill my desire.. thanks a lot Shibani Air

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  16. Mind blowing book i got from this company and every line of this book that is awesome,, and CD also awesome.. thanks guys for supporting me and my friends,, thanks shibani air.. thanks a lot

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  17. Really Wonder full way of providing the knowledge as well as supporting the students for their dreams,,, thanks Shibani air.. thank you so much

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  18. thank you shibani air..thanks so much for giving me this opportunity..

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  19. Most important things i got from this company that is the help and behavior...thanks a lot guys for supporting everyone.. thank you so much..

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  20. thanks Shibani Air today i got your all documents,, like Cd and book with a verification form.. thanks a lot for helping us.. and i see some negative comments about the company and my friends are also scared to do this thing.. but i have some trust on you because many of candidates are saying good things... but today i get the parcel and i have trust on you guys... and i will also suggest my friends to do all the step ,, thanks a lot..Shibani Air

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  21. Mind blowing Book i got from this company.. i am very happy that now i can improve my knowledge about airlines.. and the CD showing the real things and the questions which is always ask by the interviewer....if i not get job than also i am so thanksfull to shibani air because of the great knowledge...
    superb services guys
    thanks alot..

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  22. It was really a good experience with shibani air services. I want to thanks shibani air services for giving me such opportunity. Finally I am shortlisted for the ground staff handling. Very much focused for the final round interview with hoping for the good results... Hope it will full fill my dreams.. thanks alot guys for helping me alot..

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    Replies
    1. Hi arju is there any documentation fees before interview pls tell me

      Delete
    2. Hey..
      I'm yeswanth from andhra pradesh and I have been told that there is no more interviews ahead and u r placed as an airlines csa and remaining details will be discussed with u by our placement manager..

      Is it possible

      Delete
  23. Really Amazing way to provide the online knowledge.. thanks guys.. i am very happy with you

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  24. Thanks Shibani Air.. guys i am also get the the change to work with airlines.. and today i attend the face to face interview in IGI Airport at Delhi.. i was very afraid but i did very good by my level.. thanks shibani air.. Respected Aditya Sir

    ReplyDelete
    Replies
    1. Hey..
      I'm yeswanth from andhra pradesh and I have been told that there is no more interviews ahead and u r placed as an airlines csa and remaining details will be discussed with u by our placement manager..

      Is it possible

      Delete
  25. Very nice book i got from this company.. i am very happy now i can increase my knowledge as well as i will full fill my dreams.. my dream is going to be true its only because of this shibani air service... i dont know who love this company.. but i love this company a lot.. thanks shibani air.. jesus helps you.. thanks

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  26. Superb Services Guys thanks a lot for supporting us.. Thanking you soooo much..

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  27. i like their services guys.. really awesome way to provide the knowledge.. thank

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    Replies
    1. I m pass to calling interview and I dnt know to proses of shabaniair lines plz hlp me frnd

      Delete
  28. Today i also get the book and CD.. it was really awesome.. i am very interested to work with airline ,, now i am very happy that i can improve my self.

    Thanks Shibani Air

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    Replies
    1. Dear frnd I m also pass of 1st round interview and I dnt know how to get CD and book of shubani airlines plz rply Me frnd

      Delete
  29. Amazing and extra ordinary book i receive today. Very Interesting thing i got the CD. I am seeing the CD ..its really awesome guys.. thanks for helping us>>>>>>>>

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  30. Amazing Services guys. i am very happy with their services.. i get my CD and the parcel..and also i am getting good response from this company.. its really Awesome.. thanks guys and thanks aditya sir for giving me proper response.. god helps you guys, and shibani air services.

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  31. Now Every one know about this company, and the features also.. i will not say more just a line.. thanks shibani Air.. thanking you so much

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  32. I am really Very glad to hear that Shibani Air... is helping all the students and helpless persons.. I was also helped by the Shibani Air, when I was in need..and really the trainning module and audio video CD that make me understand everything.Right now i am working in Air India as a CSA.. Thanks a lot Aditya Sir..

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  33. AMAZING SERVICES !!!!
    Yaa guys.. The module and the audio video CD help me a lot to get this job..
    let me intoduce my self.. my name is Abhishek, and i am also getting a chance to work with AIR INDIA as a QSA... thanks alot Shibani Air,, Thanks alot.. Jesus Loves you..Thanks Rohan Sir..

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  34. yes aparna you are right.. i am also getting the chance to work with AIR INDIA as a QSA.. its only heppen because of Shibani Air... and the training module is superb.. i am getting a lot of knowledge with this book and a CD..
    Thanks a lot shibani Air.. thank you so much

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  35. Everyone saying their story.. let me tell about mine also.. first of all respect for their mind blowing services.. i am very happy that i am working in AIR INDIA as A QSA.. my dreams has wings to fly up.. thanks alot shibani air team.. love you ..

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  36. myself Rohit Kamthe and i was helped when i was helpless..thanks alot shibani Air.. for making my carrier bright.. and their are most important things in the module that everything thing is mention in the module regardings airlines.. technical or non technical.. respect your services guys.. thanks alot shibani Air

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  37. "mindblowing services guys"... i Respect your services.. i am also getting a chance to work with TFS as a CSA.
    Shibani air helped me when I was in need and also get a lot of knowledge from the training Module and audio Video CD.
    .really love your services guys..
    thanks shibani air..thank you Aditya sir.....

    ReplyDelete
  38. Superb services guyz.. . I am feeling proud to say " I love Shibani Air".. now I am very very very happy bcoz I am working in airlines...and really the trainning module and audio video CD helps me a lot to get this job .. In Air India as a QSA... We all are blessing you shibani air... Thank you guys

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  39. I am also very happy because i also get a chance to work with Air india as a CSA.. my dream comes true with the amazing services by Shibani Air.. thanks alot to all the team of this aviation.. god bless you guys...thanks a lot shibani air...

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  40. Really Good experience with shibani air. Thanks shibani air services for giving me such opportunity. Finally my dreams has comes true and i am get a chance to work in INDIGO as A CSA.. CD and The books help me a lot for getting this job.. thank you sooooooooooooo Much...
    Jyoti !!!!!!!!

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  41. very nice and amazing services guys,, i am very happy that i am going to work with Airlines,, and my dreams are going to be true,, love their services guys,, thanks a lot for giving me such opportunity.. thanks shibani air,, thank you so much

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  42. Hi everyone I congratulate you guys because you all got PARCEL but til the day I didn't get any PARCEL & am waiting for that CD, FORM, BOOK etc from the date of 26/12/2015. .....
    Shibani air pvt ltd team plz check it out
    Am Riyazahmed
    my ref no. SASPL/CON/16655

    ReplyDelete
  43. Best company i have ever seen.. The way of giving the knowledge is superb.. i like their services guys.. really awesome.. thanking you so much..

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  44. Mr riyaz, i get my parcel on 8th day..everyone getting their parcel .. you will also get the parcel very soon..

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  45. Hi this is Aparna Vinod, i am working in Air India as a "QSA" .. i am very happy to say that i am working with airlines its only because of Shibani air.. i am really very very very happy to say that i am seeing that my dreams is going to be true.. superb services guys,, really its awesome.. thanks a lot

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  46. Hi guys, myself Shadab Qaiser and i get Most important things from this company that is the help and behavior...because of this company i am working in WH Smith as CSA..thanks a lot guys for supporting everyone.. thank you so much.. i wish your company and you guys will grow up as the sky and bright as the sun... thanks a lot

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  47. Hi guys i am very happy that shibani air services helping all the candidates who are very much interested to work with airlines.. i am one of them .. i was very interested to work with Airlines and my dreams has been full fill only because of this company.. Now i am working with "Go-Air" as OJT(On Job Training).. thanks you so much guys.. love your services Aditya Sir.. I never forget mr Aditya, he helps me a lot.. god bless him,, thanks

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  48. Awesome services guys.. i really very happy for that.. its a really good experience with this company.. thanks

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  49. thanks Shibani Air today i got your all documents,, like Cd and book with a verification form.. thanks a lot for helping us.. and i see some negative comments about the company and my friends are also scared to do this thing.. but i have some trust on you because many of candidates are saying good things... but today i get the parcel and i have trust on you guys... and i will also suggest my friends to do all the step ,, thanks a lot..

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  50. Hello Everyone, this is Sabeel Khader and i am basically from Hyderabad.. Right now i am working in Air India Sats as a CSA in Delhi Airport.. i am very happy because i can see my future is going to be bright and my dreams is become true.. thanks a lot shibani air for helping me in that situation when i was helpless.. thanks guys ,, thank u so much..

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  51. hello dosto mera naam lucky babu h aur main aaj "WH Smith" naam ke ek company me job kr rha hu as a Retails post pe.. as a CSA..aur aaj mainjaha hu wo sirf shibani air k madad se.. enlogo ne mujhe bht help kiya aur aaj main bina kisi dar k aaj ek achhi post me job kr rha hu.. thank you so much Aditya Sir,, aapne mera bahut help kiya bahut jyada..main aapka help kavi v nhi vul paunga.. thanks

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  52. i am very happy guys jo aaplog sbki itni help kr rhe ho.. thank you soo much.. main aaj bht khus hu k ek achhi company k taraf se main airlines me ja rhe h,, bahut bahut sukriya..

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  53. This comment has been removed by the author.

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  54. superb Services i get from this company.. thanks a lot guys for helping me.. thanks

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  55. thanks guys,, very nice book i got from here.. thanks

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  56. Amazing Services guys, mind blowing services you guys are providing,, thank you so much guys for helping us. god bless you shibani air..

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  57. Today i get my parcel,, main soch rha tha ke sayad ye log mere sath majak kr rhe hai but aaj mujhe mil gya .. main bahut khus hu aaj.. bahut jyada.. thanks shibani air.. thank you so much

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  58. hi guys i am very happy today because mujhe v aaj aaplog ka parcel mil gya h aur usme jo book hain wo bahut hi interesting hain.. thank you so much aditya sir.. god bless you and your companny,, thanks

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  59. amazing services guys,, i don't know who loves this company or not, But i love this company's services very much.. because i spends a lot of money but i don't get the proper response but i get the full satisfaction with their responses.. thanks Aditya Sir and the full team of this company.. god bless you

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  60. Greetings From Shibani Air Services Pvt Ltd
    Dear Candidates,
    First of all we wish to tell you that we are not from Shibani Aviation, Shibani Aviation was a bad consultancy and that company been closed now. In the name of "SHIBANI" there are lots of companies are running like:-Shibani Refrigerator , Shibani Theater , Shibani Dena Bank, and also a good singer her name is Shibani Kashyap. That Doesn't mean that all companies are related with us.. We are from a "Central Govt. Affiliated Company" We are having our own media partners you can also check in our website i.e http://shibaniair.com/shibaniair.php
    Our Company name is Shibani Air Services Pvt Ltd.

    For further details or quarries kindly visit our official website
    http://shibaniair.com/contact.php

    Thanking You

    HR Manager
    Shibani Air Services Pvt Ltd.

    ReplyDelete
  61. i are very that i getting proper reply from your team .. awesome services guys, thank you so much..

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  62. superb books guys,, i like this book and Cd,, its showing everything real. thanks so much

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  63. hi guys myself vikrant and i am from Rajkot(Gujrat) and i am telling you my awesome experience with this company.. everyone saying that this company is good.. good response from this company.. and my one the best friend lives in kolkata near howrah station, i decided to meet with this company it's real or not and i went to this company on 13th february..and i meet with all the staff who are working there.. and one of the best thing from Mr Rohan and Mr Aditya, he guide me very well and i see this company and all things.. its really a good and genuine company.. guys you don't worry about this company.. i am very happy that my thinking is right.. thanks guys now i am returning back to my home .. nice experience with them.. thanks

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  64. thanks for giving me this opportunity... thanks a lot

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  65. Amazing services guys, its really awesome and useful, everyone getting the good knowledge from this company..and thanks a lot for giving this kind of opportunity to every candidates who belongs from aviation field Or not.. thanks guys

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  66. thanks a lot for giving me such opportunity ,, thanks guys..

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  67. pls help me ... I got a call from shibani yesterday and after a telephonic interview they told me I hv passed the intrw and they send a mail. In that, they are asking a processing fee of Rs.1140.what is meant by this fee it for the job training and placement? or service charge for the job

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  68. Yes vikrant you are right, i also visit their office and see the all staff i meet with mr aditya and mr rohan, they both people are very good, they talk me and guide me very carefully, , i think this is not a fake company because as per my concern i talk with some more people of that locality they told me that they know this person and they are living here, they are just making the office in their own home, and i am very happy to find everything genuine.. thanks guys for you extra ordinary works... its respectable..and one more important things i come to know that in the 28th of feb 2016 they give the advertisement in the newspaper "The Telegraph" and "Aando Bazar Potrika" thanks a lot guys for just helping and sporting us..

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  69. Yeah Nair I also got call from them.asking rps 1140 as processing fee.what is it for??

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  70. yes laxmi, i have also paid the fees and get my documents and a book,, CD.. everything.. so i am very happy for the response of mr Aditya..

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  71. Thanks shibani air for giving me this kind of opportunity . today i am very happy that i get my parcel and all,, thanks a lot

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  72. Amazing services guys its really awesome, i am very happy that i am getting such kind of services. i thinks this company is also a fake company but i was wrong it's a really a good and genuine company. i have also seen about this company in the newspaper " THE TELEGRAPH ".. thanks guys for such things.. its really works,, Thank a lot Shibani Air services for helping the helpless candidates.. thanks

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  73. Wonderful opportunity I get from this company and also receive my parcel and all.. thank you so much for supporting us.. Thanks a lot

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  74. Wonderful opportunity I get from this company and also receive my parcel and all.. thank you so much for supporting us.. Thanks a lot

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  75. It is really a good and genuine Company.. i visit the office and meet the all people of this company mostly Mr Aditya And Mr Rohan.. The both guys explain me everything and show me some of the details and its really good company.. Thanks Shibani Air for giving such kind of knowledge to every students who belongs from aviation stream or not.. both people will enjoy the BOOK and CD.... I don't know about all but i am very happy with this company..

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  76. Guys I got an call and they told m selected as CSA airlines in indigo.. My confuse they told to pay 1050 ,, pls ll you guys help me

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  77. Even I got a call and told tht I have been selected as CSA, and told me to pay 1050 and to send all the documents, everything is done, just waiting for the parcel to arrive..

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  78. Superb service guys really mind blowing book i got from this company.. thanks you so much for giving me such kind of opportunity .. now i will read the book very carefully and CD is also helpful for everyone.. really Awesome

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  79. Dear Shilpa Salian,
    We have all ready dispatch the parcel and your all the study materials.. this is your tracing number(EW907994028IN) so kindly check it in INDIAN POST...

    Thanks
    HR Manager
    Shibani Air Services

    ReplyDelete
    Replies
    1. Sir still I haven't get any parcel so please will you give me the same information as you specified about parcel but now I require it about mine so please reply me as I deposited money and sent all required documents also,

      Delete
    2. This comment has been removed by the author.

      Delete
  80. Hi this is Anup Thankachan here. I hav sent my form back filled with details. And my docs are handled by Ms Rai. Hoping for a positive response from shibani..its about 1 month passed.

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  81. superb and extra ordinary service i got from this company,, thanks guys for giving me such information... thanks guys

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  82. I got a call for airline job and I atte d the call with some question regarding airlines ,and they said that u are selected for CSA ..Rs 1140 I have to pay with documents ...please sujust me what can I do

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  83. I got a call for airline job and I atte d the call with some question regarding airlines ,and they said that u are selected for CSA ..Rs 1140 I have to pay with documents ...please sujust me what can I do

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  84. Hi guys i am very happy to tell you about my experience from this company.. i was also get worried that this company may be fake and i have paid the amount but yesterday i get my parcel and in the parcel there some books and CD and a form.. CD and Books are really awesome.. i am very happy to see all this things..
    thanks shibani air for giving me this kind of opportunity...Thanks Shibani Air...

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  85. "I really liked their services, trust me Shibani Air support is the best for the people who are seeking an opportunity into Aviation and hospitality industry.

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  86. "You guys are amazing!Shibani Air has placed me in two companies where the placement was perfect for my role. They forms the link between companies and candidates, and understand the needs of both.The always been very helpful, professional and placement was excellent."

    ReplyDelete
  87. I too got a call for airline job and I attend the call with some question regarding airlines and some personnel things ,and they said that u are selected for CSA ..Rs 1140 I have to pay with documents ... My doubt is after I pay that docs charges can I get job or without fail. Plz somebody clarify me...
    Thanks

    ReplyDelete
  88. I too got a call for airline job and I attend the call with some question regarding airlines and some personnel things ,and they said that u are selected for CSA ..Rs 1140 I have to pay with documents ... My doubt is after I pay that docs charges can I get job or without fail. Plz somebody clarify me...
    Thanks

    ReplyDelete
  89. I also got a golden opportunity to join airport job(shibaniairline).l attened the call with some questions in case of case of airline.At last they said you are selected for CSA post with rupees 1140 for documents verification then my family are not agree to give money.Please give me some ideas.........

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  90. I also got a golden opportunity to join airport job(shibaniairline).l attened the call with some questions in case of case of airline.At last they said you are selected for CSA post with rupees 1140 for documents verification then my family are not agree to give money.Please give me some ideas.........

    ReplyDelete
  91. It's a really outstanding way to give the knowledge the students.. i have gone through your all the blogspot and website.. its all are awesome. i really like the services of you guys.. thanks a lot for giving hope to the hopeless students.. thanks shibani air ..

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  92. Awesome services friends, i am very much happy with the services of this company..today i get my parcel and i have receive the all documents and the thanks a lot for their mind they have chosen the outstanding way to spread the knowledge of aviation industry.. i am very happy with all.. CD is also mind-blowing its showing the real things about interview.. thanks a lot guys for giving me this opportunity.. god help you..

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  93. Amazing Guys, excellent..seeing some bad review i was thinking my money has been cheated. but now i am very happy that i got mt parcel.. its comes to me within 10 days.. its containing a book and CD.. both are very interested .. since morning i am just reading the book and completing all the things.. its really very good way for providing the airlines knowledge... especially thanks to mr Aditya.. he helps me a lot.. thank u aditya sir.. God Bless you and your company..

    ReplyDelete
  94. its very good services i got from this company.. thank u so much for helping us.. thank u so much

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  95. Thank u so for helping my son..Gaurav is very happy for getting the parcel n book.. so kindly give him job as soon as possible and very thanks for aditya sir who guide my as a friend.. thanks shibani air

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  96. very nice things you guys are doing.. its really a respectable job.. thank u so much for your aviation job providing as well as knowledge.. thank you shibani air..

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  97. I am also very happy with the services of this company.. thanks a lot for helping us.. god will help u and give you a long life... Thanks

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  98. where is my parcel i knw u havn't send it so please send it nw coz i'm tired of waiting

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  99. amazing services i got from this company.. its really very awesome experience with this company rather than other consultancy.. thanks shibani air for giving the right way for increasing the knowledge and full fill their dreams.. Really Thanks from my heart...

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  100. Its Really very good experiance with this company..i dont know about all but i love this company so much. thank u shibani air for helping me as well as others. thanks

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  101. This comment has been removed by the author.

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  102. Yes Mr Uttam i am also very happy with their services.. thanks shibani air for giving such opportunity to everyone.. really thanks from the heart..

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  103. i already pay 1140 on 1st june bt till nw i dn't recieve any parcel..... why.....?

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  104. i already pay 1140 on 1st june bt till nw i dn't recieve any parcel..... why.....?

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  105. i am also very much happy with their services... thanks shibani air ,, thank u so much..

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  106. I am very much happy today..i receive my parcel.. thanks shibani air

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  107. Its really very good experience with this company.. thanks shibani air for giving me the chance to full fill my dreams.. thanks

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  108. Yes Amzad you are very right, i am also working in Air India as QSA in Delhi IGI Airport. I am very thank full for this company they helped me when i was helpless..i am very much happy that i can see my dream has come true.. Sonu Sir is very good, he has helped me much than others. guys u don't worry just have some patience you also get the 100% placement like others.. thanks shibani air.. thank you so much..

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  109. Awesome experience with company.. thanks shibani air for giving such opportunity to us.. God helps you a lot

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  110. awesome way to provide the knowledge. thanks shibani air for helping the students who are very interested for the airlines job..

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  111. Nice service yaar.. Its really very awesome.. thanks

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  112. Very good guys, amazing work. i am very happy to see the placement and as well as the way of knowledge providing,.. thank u so much for helping the all students who is very interested with aviation job.. thank u so much

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  113. Outstanding work guys,, i am very happy that i am getting the good support from this company.. thank u so much for helping me..

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  114. Greatly thankful to the team of Shibani Air Services that work with unconditional dedication to meet the goals of students. The experts make all their possible work to get the job in the airlines.. its really thanks to this company

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  115. I am very impressed to work with a company that is as interested in their clients’ needs as Shibani air Services . Everything was set up through a couple of phone conversations and email interactions. Affordable compared to the others companies I talked to and much more responsive. They have been tremendously helpful, setting up all the appropriate keywords for my Aviation Jobs.
    All I can say is that I am more than thankful for the company hard work, professionalism, and patience, in helping to stand my dreams.. Thanks you so much for helping us..

    ReplyDelete
  116. I am very impressed to work with this company that is as interested in their students needs as shibani air Services pvt ltd . Everything was set up through a couple of phone conversations and email interactions. Affordable compared to the others companies I talked to and much more responsive. They have been tremendously helpful, setting up all the appropriate keywords for my aviation job..
    All I can say is that I am more than thankful for the company hard work, professionalism, and patience, in helping me to getting the job. They really achieve results quickly and efficiently. Moreover, I have always found them quick to deal with any concerns or questions. Many thanks to Aditya Sir And Sonu Sir who do an outstanding job in everyway..!

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  117. thanks for supporting us.. thank you so much Shibani air..

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  118. I am very impressed to work with a company that is as interested in their students’ needs as shibani air Services . Everything was set up through a couple of phone conversations and email interactions. Affordable compared to the others companies I talked to and much more responsive. They have been tremendously helpful, setting my job with airlines. Now i am working in IGI Airport Delhi.

    All I can say is that I am more than thankful for the company hard work, professionalism, and patience, is helping me to get this job. Thanks shibani air, thank u so much

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  119. I am very impressed to work with a company that is as interested in their students’ needs as shibani air Services . Everything was set up through a couple of phone conversations and email interactions. Affordable compared to the others companies I talked to and much more responsive. They have been tremendously helpful, setting my job with airlines. Now i am working in IGI Airport Delhi.

    All I can say is that I am more than thankful for the company hard work, professionalism, and patience, is helping me to get this job. Thanks shibani air, thank u so much

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  120. Thank you Shibani Air for giving me such a pleasant offer. I used to search for a good job with better salary and opportunity. Now getting this job I am very happy . no words to express my feelings. As now I am an engineer in Indigo. Working with a leading company feels great... Thanks to all who were in the path to show me this success

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  121. hi! my name is Shally Sharma. Thanks for the parcel given from your side. I want to know that whether I have to read the whole book? And if in between I have any queries can I can you people anytime for the help?

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  122. good morning ma'am!
    I am Akshita Sen studying in Class 12, age 18. Can I apply for this job as a post of ground staff. Am I eligible for this job. And even there are two friends of mine of same age. even they want to apply. Kindly reply me.

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  123. good morning Sir.
    First of all I would like to thanks Jyoti Ma'am and Sangita madam for giving this opportunities and for helping me in all the way to get this job. My name is Jeet Das and I am 12th pass but due to my bad luck I lost my 12th certificates and passport earlier. But now through their help m working in W H Smith a retail company where my CTC is RS 14203/-. After getting this opportunity thanking them a lot. Because I was totally lost and was not expecting any job in my future. But to almighty god and to Shibani Air Services. Truly genuine services.

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  124. To Vaishali Ma'am,
    I am very grateful to you that you gave me this opportunity. My first interview is over. Ma'am I just want to now that is any more interview? If Yes. Than when it will be held Kindly send me the details in my mail.

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  125. hi! my name is Tiyasha Sen... Thank you madam for giving me this chance. As I have seen the reviews and comments for your company, I thought whether to do the documentation or not. But thanks to almighty who were their for me always. thanking you. As tomorrow is the interview, I will definitely go for the interview and wont let you down. bye and thank you once again.

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  126. hi sir.
    Namaste.
    Mera naam aisha hai. mein ek chote gau se hu aur meri family bohot garib hai. maine bohot umed se yaha form bhara tha. par sab mana kar rahe the maine kisi ka nahi suni. par ap logo k kripa, daya aur madad se mein yeh mukam pe hu. Airlines or airpost ki job toh mein sapne mein sochti thi par ap logo k karan yeh sapna bhi aj mera hakikat ho gaya.Class 10 pass karne k baad itna paisa bhi nahi thi meri family k pass ki mujhe aur parhaye. par maine jab aplogo ka add dekha ki class 10 pass ki vacancy hai. meri umeed jag gayi. mein phirse sapne dekhne lagi. par sach ho jayega yakin nahi ho raha hai. dhanyabad sir ap sabka jisne meri itni madad ki. mein kabhi nahi bhulungi. hamesa ap sab ko dhanyabad karta rahungi. thank you sir.

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  127. Sir mujhe ek packet mila hai. us packet mein ek book, cd or form hai.book mein sir bohot kuch likha hua hai. kya mujhe sab kuch parna parega. aur cd mein bhi bohot kuch hai. sir cd dekh kar laga ki English communication bohot he aachi honi chahiye toh aisa English toh mujhe nahi aati hai sir. toh mujhe kaise job milegi. sir mein par toh lungi. par itni aachi English sikhne mein time lagega.Sir ab apke upar hai sir kaise bhi karke bujhe job dilwa digiye sir please. bohot umeed hai apse. please sir. agar kuch janna ho toh mein office k landlne mein phone karungi sir. Thank you books aur module k liye.

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  128. Hi! Myself Sania. And I am from Kochi. And I am working with Air India Sats. Thanks to Shibani Air Services Pvt Ltd and thanks to Monalisha Madam. They have helped me a lot through this whole process. So hope I will get the same later on from your side. And seeing me working in a reputed company my parents and friends are also very happy. Thank you all.

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  129. mera naam ankush tiwari hai. mein patna ka rehna wala hu. mein graduate complete kiya hu. aur mein phil hal bus conductor ka kam karta hu. aur mera ek behen hai jo ki ap k company mein online registration ki hai aur who csa k liye select hui hai. par mein apne behen ko air hostress bante hua dekhna chahata hu. toh sir please apse request hai mere behen ko air hostress k liye online train kiya jaye aur who ussi post k liye select ho. mein usko us post mein bhejne k liye aur mehnat karunga. par ap mere behen ko aacha k liye sara sochiye sir . thank you.

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  130. Hello Sir! Good evening. My name is Tiyasha Sen. I completed my MBA. And now I wanted to be an air hostess. Sir I completed all the formalities in your company and yesterday I received a parcel from your side. Sir surely I will get the job nah. Because my height weight is absolutely ok . but one problem is that I have a tattoo in my back shoulder that I can remove and m trying for that. But all I need is the job in Airlines as an air hostess. And thank you for your guidance and cooperation. Thank you all.

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  131. Good afternoon sir. mera nam amit hai. mein patna ka rehna wala hu. Sir mujhe airlines job bohot pasand hai. isliye maine apke company mein online registration karwaya. mere sath mera ek frnd bhi diya hai. hum dono ek sath he job mein join karna chahate hai. sir mein aur mera dost dono he 10 pass kiye hai. 10 pass karne k baad humlog ekdukan mein kam karte hai. par mera aur ek dost hai jo 12th pass kiya tha ussi ne mujhe apke company ka no diya tha. who veena madam ka number tha. who madam he hamara interview bhi liya. humlog toh pura asha he chorr diye the. kyuki hum parna chahate the par ghar wale k pass paisa nah hone k karan humlog agge par nahi paye. aur itni kam parhai mein kam milna bhi mushkil. par ap logo k kripa se yeh rasta dikh gaya. thank you sir apko aur veena madam ko. jisne humme yeh layak samjhe ki hum bhi airlines mein kam kar sakte hai. ab jaldi se sir humlogo ap bulaeye. kyuki ap k online training humlogo ka kal he khatam hoga aur humlog next interview k liye pura taiyar hai.

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  132. Good afternoon sir. mera nam amit hai. mein patna ka rehna wala hu. Sir mujhe airlines job bohot pasand hai. isliye maine apke company mein online registration karwaya. mere sath mera ek frnd bhi diya hai. hum dono ek sath he job mein join karna chahate hai. sir mein aur mera dost dono he 10 pass kiye hai. 10 pass karne k baad humlog ekdukan mein kam karte hai. par mera aur ek dost hai jo 12th pass kiya tha ussi ne mujhe apke company ka no diya tha. who veena madam ka number tha. who madam he hamara interview bhi liya. humlog toh pura asha he chorr diye the. kyuki hum parna chahate the par ghar wale k pass paisa nah hone k karan humlog agge par nahi paye. aur itni kam parhai mein kam milna bhi mushkil. par ap logo k kripa se yeh rasta dikh gaya. thank you sir apko aur veena madam ko. jisne humme yeh layak samjhe ki hum bhi airlines mein kam kar sakte hai. ab jaldi se sir humlogo ap bulaeye. kyuki ap k online training humlogo ka kal he khatam hoga aur humlog next interview k liye pura taiyar hai.

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  133. Hi! Good Afternoon, I am Gautam Sen. I am from Kolkata. And I have been selected for Airlines CSA. I have completed my all processing. And yesterday I had received the parcel from your side. In that I have received a book and a cd and also a form. And now I need to know that whether I have to send the form through courier. And I got a call for the next interview that is in Mumbai. But as I am from Kolkata, I want to go for Kolkata's interview. And thank you for all this and for your co operation.

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  134. good afternoon respected sir and madam. I am from Himachal Pradesh. And I have completed my graduation and than I have completed my CPL i.e. commercial pilot license and after completing course I got the job but due to some personal problem I couldn't able to join at that moment. And after that I met with an accident and I took around half year to recover my self. Now m perfectly fine. And I don't have any issue with my physical and eye site. So now I want to join in Airlines if possible I want to go for the post of a pilot. Is there any vacancy or recruitment going on for the post of pilot. So kindly give us the feedback. I am eagerly waiting for your response. I have put my mail id in your facebook inbox. Thank you

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  135. hello! good morning! my name is Anshika Lokhande.I am from Mumbai,Maharashtra. And I am very thankful to Monalisha Ma'am and the Hr Head of Shibani Air. Thanks for giving such opportunity. everything is done and today m going to get my offer letter. And because of you all, I got to work with Indigo. Thanks to almighty god, my parents who supported me and special thanks to Shibani air services pvt ltd.

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  136. good afternoon Ma'am. I am very happy and my parents too. Being a girl, I used to think that I cant do anything. Because my parents wont allow me to go for higher studies whether my brother can go for that. Just because of my mom I am here in this place, I have been encouraged by her. And also for Shibani Air Services who helped out through out the whole process. Today I got my offer letter and showed to my father first. Even now he is proud on me. And he got tears in his eyes. Thank you mam. Thanks to Shibani Air.

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  137. good morning sir. mein Madhya Pradesh ka rehne wala hu. mera naam Ayush Sinha hai. mera interview hua hai aur uske baad mujhe tagboy k liye select kiya gaya tha. aur kal mujhe ek parcel mila hai. us parcel mein mujhe cd book aur ek form tha. sir who form fill up kar k kya mujhe bhi aana parega yeh phir mein courier se bhi bhej sakta hu. aur dhanyabad sir is job k liye jo ki bohot jarurat thi. thank you Shibani air services.

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  138. hi myself Raaj Roy and I am from Assam. And I have been selected for ground handling csa code no 32589. I completed my all process yesterday. And Kritika mam committed that I will be receiving a parcel from your side. So I just want to know that within how many days I will be receiving that thing. And also she mentioned that a form will be there in that parcel. so the form should be filled up and have to courier you back. Right??? And at last not the least thanks to Shibani air services for selecting me and giving me this opportunity.

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  139. hi! good afternoon! my name is bhumika singh. I am from patna. I completed my grads and now masters is running on. And I wanted to know whether can I apply for a cabin crew post. Kindly suggest me. what we be better cabin crew or ground staff. Thank you.

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  140. Hi!This is shoiab. And m from Lucknow. Yesterday I went for the interview for ground staff. And I have been selected but the things is I have been selected for Ground staff customer service associate, but this company is not an airlines company. Its a ground handling company. But I want to go for an airlines company. Please sir help me to get job in any of the airlines company. Please sir help me.

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  141. Hello! Myself Catharine francis. And m from goa. I had been working with jet before two years back. And I left that job because I was having some personal problem. so I had to left that job. But now I need to join again in any of the airlines. I am having one years experience in Airlines. Could you please arrange an interview in Airlines. And kindly let me know all the procedure and details what to do to proceed further

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  142. Good evening ma'am! Rushali from Bangalore. Right now I am working in call center and I am earning around 25000. But I am not satisfied with my job. So I want to switch from this job to any other job. And I am very much interested in Airlines. And as per the conversation with you I eagerly want to join in this field.So can I easily get the job in this sector. And today I got a call and I had an interview on call. Hope to get the feedback very soon. Thank you mam for your assistance.

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  143. hi! this is ankita kumari from pune. I just want to thanks Shibani air services pvt ltd for this job opportunity. day before yesterday we had went for an interview for air india sats and we both were selected for ground staff. My friends and me both are thankful to them. wish you company to go ahead a long. good wishes to all and your company. Thanks alottttttttttttt.

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  144. hi! this is ankita kumari from pune. I just want to thanks Shibani air services pvt ltd for this job opportunity. day before yesterday we had went for an interview for air india sats and we both were selected for ground staff. My friends and me both are thankful to them. wish you company to go ahead a long. good wishes to all and your company. Thanks alottttttttttttt.

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  145. Hello! Myself Sonika from Pune. I specially want to thanks Shibani air services for this opportunity. Day before yesterday I and Ankita went for an interview of Air india sats and we both were selected for ground staff(csa). so I and Ankita both are very grateful to them. Wish your company to go a long ahead in future. Thanks to all.

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  146. Hello! Myself Sonika from Pune. I specially want to thanks Shibani air services for this opportunity. Day before yesterday I and Ankita went for an interview of Air india sats and we both were selected for ground staff(csa). so I and Ankita both are very grateful to them. Wish your company to go a long ahead in future. Thanks to all.

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  147. thank you sir. mujhe aj meri parcel mil gae. parcel k liye dhanyabad. aur is parcel mein ek form hai usse mail pe yeh post karke bhejna hai sir. aur yeh book mujhe pura parna hai. aur agar mujhe kuch samajh mein nahi aaye toh kya mein call kar sakti hu nah sir. aur maine apna passport k liye bhi apply kar diya hai. thank you sir.

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  148. hi madam! today I got my parcel. In that I got a module cd and a form. Thank you for that. And thank you for your co operation. my parents are really very happy for me. I will receive my passport within a week and after receiving my passport I will definitely give you a call. thank you madam for everything and I will try to give my more best performance in the final round of interview. From today itself I will make myself ready for the next step and I know you all will help me to achieve my goal as soon as possible. Thank you Shibani Air Services

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  149. hi sir... Today I got my parcel. I received everything as it was said by miss Tiyasha. thank you for the parcel. And tomorrow I will fill the form and will dispatch tomorrow itself. And I tomorrow itself I will apply for the passport.
    Thank you miss Tiyasha.

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  150. hi! this is Harish here. It was really a good experience with shibani air services. I want to thanks shibani air services for giving me such opportunity. Finally I am shortlisted for the ground staff handling. And received my parcel yesterday.Very much focused for the final round interview with hoping for the good results... Hope it will fulfil my dreams.. thanks alot guys for helping me alot..

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  151. Hi Ma'am, thank you for the parcel...I receive my module and cd where as there was a form inside the packet... which I send yesterday... hopefully you will receive the form very soon... And I also had a conversation with the placement manager... she has given me all the details... but unfortunately as I don't have passport I wont be able to go now for the final interview... so today I am going to apply for the passport... as soon as I will receive the passport I will contact to Monalisha Madam... Thank you for your guidance and co ordination...

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  152. Hi!Hello sir!My name is Kaushik. And I am from Delhi. I had attend the final interview in Delhi Airport for Jet Airways and I luckily passed the interview. Thank you so much for you co operation and guidance. I and my family very happy that I got this job. I will always pray to God that your company grow more higher. And I will also refer my friends to apply in Shibani Air Services Pvt Ltd. Thanks to all.

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  153. Namaste Madam. Mera naam Pratik Pipalwa hai. mein rajanthan ka rehna wala hu. mujhe airlines bohot pasand hai. isliye kal maine Shibani air services mein apply kiya hu. unhone mujhe resume aur photo manga hai. aur maine sweta madam ko mail kar diya hai apna documents. par mujhe hindi aati hai aur English weak hai.toh kya mein is field mein kam kar sakta hu.mujhe airlines mein koi bhi job mil jaye bas aur mujhe kuch nahi chahiye. madam please mere liye kuch kigiye madam. mein English sikh lunga. dhanyabad.

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  154. I have not done any Courses with aviation Field ... But Going through this website and the Training Book.. its given a lot of knowledge regarding airlines ....really amazing ..... Shibani Air has placed me in two companies where the placement was perfect for my role. They form the link between companies and candidates, and understand the needs of both. The always been very helpful, professional. It's a really outstanding way to give the knowledge to the students and built career of such people who are willing to succeed in their life. Thanking you from the deapt of my heart.

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  155. I have not done any Courses with aviation Field ... But Going through this website and the Training Book.. its given a lot of knowledge regarding airlines ....really amazing ..... Shibani Air has placed me in two companies where the placement was perfect for my role. They form the link between companies and candidates, and understand the needs of both. The always been very helpful, professional. It's a really outstanding way to give the knowledge to the students and built career of such people who are willing to succeed in their life. Thanking you from the deapt of my heart.

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  156. I have not done any Courses with aviation Field ... But Going through this website and the Training Book.. its given a lot of knowledge regarding airlines ....really amazing ..... Shibani Air has placed me in two companies where the placement was perfect for my role. They form the link between companies and candidates, and understand the needs of both. The always been very helpful, professional. It's a really outstanding way to give the knowledge to the students and built career of such people who are willing to succeed in their life. Thanking you from the deapt of my heart.

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  157. Hi! Thank you Madam for everything...I got the parcel and even I send the form to you... I am very happy that I am going to work with Airlines,and my dreams are going to be true,, love their services guys, thanks a lot for giving me such opportunity. thanks shibani air, thank you so much. Seeing me, My friends are also very interested and I also referred them to join here. My parents are also happy that at last I have taken a good decision.

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  158. Hi sir. Hope you are fine by the grace of god. Myself Praveen Mishra and I am from Madhya Pradesh. And I have applied for the Airlines job in your Company. Day before yesterday I have received the parcel from your side. Thank you for that and hope every step I will cross one by one. And yesterday I had send the verification form at your company address. And I have seen the cd. Through that I got few knowledge for my interview. And I also have studied the module hope to finish the module as soon as possible. Thank you sir and everyone there for boosting and encouraging me for this way to success. Hope my dream to fly high will come true.

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  159. Hi! Ma'am,I am also working in Air India as QSA in Delhi IGI Airport. I am very thank full to this company they helped me when I was helpless and was in need of job...I am very much happy that I can see my dream has come true.. Gaurav Sir and Monalisha Ma'am is very good, they has helped me much than others. guys u don't worry just have some patience you also get the 100% placement like others.. thanks shibani air.. thank you so much...

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  160. Hi Madam,This is Indrajit Das... Thank you madam very much... Because of you I got this job... I am very thankful to you... Now I am in Kolkata in Netaji Subhash Chandra Bose International Airport...Thank you for giving me this opportunity... My interview was quite easy ...I know just because of you it is been done... wont let you all down... I will do by best and will give my 100% to this Company... Thank you once again and will also referred my all friend to contact you soon...

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  161. Hi Madam,This is Indrajit Das... Thank you madam very much... Because of you I got this job... I am very thankful to you... Now I am in Kolkata in Netaji Subhash Chandra Bose International Airport...Thank you for giving me this opportunity... My interview was quite easy ...I know just because of you it is been done... wont let you all down... I will do by best and will give my 100% to this Company... Thank you once again and will also referred my all friend to contact you soon...

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  163. hi!my name is rebecca joseph.i am from goa. i applied in shibani air in novenber last week. i want to know what i have to do next. i completed the documentation and paid the fees. even i got my module and cd. and one more things i want to say is i have been selected for cabin crew. but if in case i wont selected, than what will happen? will i get another chance to go for the next interview. if i am not able to go for the cabin crew than i am agree to go for ground staff also. i just need job wherever may be it is. can go but kindly ma'am helped me to get the job. thanking you and all.

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  164. Hi! My name is Alia Agrawal. Thanks for the parcel given from your side. I want to know that whether I have to read the book? And if in between I have any queries can I can you people anytime for the help? And as I have seen a form in that parcel, so I filled it up and send it in your address. And my preferable location is Delhi. So I hope I will get my placement in my preferable location. Or else if not possible in Delhi than I can go for Mumbai. thank you

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    Replies
    1. alia madam plz help me its shibani airlines fakr or not i am very confuse plz suggest me ....my 1 phone interview clear and charges 1140rs plz suggest me

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